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Order easily with our new secure online
shopping cart or by calling our toll-free number.
Since almost all items are handcrafted one-of-a-kind pieces,
the selections are always changing, so please
call for in-store selections.
Store hours are 10:00 a.m. to 6:00 p.m. CST, Monday--Saturday
and 10:00 a.m. to 5:00 p.m. Sunday.
We accept Visa and Mastercard, money orders and cashier's checks.
Return Policy: Items may
be returned for either a refund or replacement, within
30 days of purchase, buyer to pay shipping and only if
the item is in "as-purchased" condition.
Unless otherwise arranged, orders are shipped United States
Postal Service ground delivery. Orders for in-store
items are shipped within a few days, but please
allow 4-8 weeks for items not in stock. We are
a small shop with limited storage space and most items are handmade.
Note
on shipping for online purchases:
Shipping is calculated by total cost of the order. If
this is higher than actual shipping costs, it will be adjusted
down. If the shipping cost is higher than what is shown,
you will be notified to approve the increase. This
is not a perfect system, but we will do what we can to keep
it accurate.
For international orders, please email for information. We've
found that the most cost-effective international shipping to
be Airborne Express for large items and USPS for others.
If you want to search for a specific item, please go to the
inventory section by clicking here.
This section is a broken down by category.
If you have questions, please call or email us. The shopping
cart is new and your patience while we adjust is greatly appreciated.
We want your shopping experience at the Idea Factory
to be a good one! |
Prices
subject to change without notice
Because
most items are handmade, sizes are approximate
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